Effective Date: 1/8/2026

 

Saxco Marketing Sdn. Bhd. operates https://saxco.com.my/

 

1. COMPANY INFORMATION

Saxco Marketing Sdn. Bhd.
Website: https://saxco.com.my/
Email: info@saxco.com.mu
Phone: 03-78802299
Address: No.8, Jalan SS4c/5, Taman Rasa Sayang, 47301 , Petaling Jaya, Selangor, Malaysia.

 

2. DEFINITIONS

For the purposes of this Privacy Policy, the following definitions shall apply:

“SAXCO”, “we”, “us”, or “our” shall refer to SAXCO Marketing Sdn. Bhd., a company incorporated in Malaysia, and shall include its directors, employees, authorised agents, and representatives.

“Website” means the official website operated by us at https://saxco.com.my/ and all related webpages, subdomains, and online services.

“Personal Data” shall have the meaning as defined under the Personal Data Protection Act 2010 (PDPA) of Malaysia, and includes any information that relates directly or indirectly to an identified or identifiable individual.

“User”, “you”, or “your” means any individual who accesses, browses, interacts with, or submits information to our Website or services.

 

3. APPLICATION OF THIS POLICY

This Privacy Policy applies to all website visitors, customers, partners, and users who
interact with our services, including enquiries, forms, and transactions.

 

4. NOTICE AND CONSENT (PDPA)

We collect and process personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using this website or submitting your information, you consent to the collection and processing of your personal data.

 

5. PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:
– Personal identification data (name, company name)
– Contact information (email, phone number, address)
– Technical data (IP address, browser type)
– Usage data (pages visited, interactions)
– Communication data (enquiries, messages)
– Cookies and tracking data

 

6. HOW WE USE YOUR DATA

We collect and use your personal data only for lawful and legitimate business purposes,
including but not limited to the following:

6.1 Service Delivery

•  To process and fulfil your enquiries, orders, and requests
• To provide quotations, products, and services
• To manage deliveries, payments, and transactions

6.2 Customer Communication

• To respond to your questions, feedback, or support requests
• To provide updates regarding your orders or services
• To maintain customer relationship management and communication

6.3 Business Operations

• To manage internal administrative and operational processes
• To improve our products, services, and website functionality
• To conduct data analysis, reporting, and business development

6.4 Marketing and Promotions

• To send you promotional materials, offers, or updates (only where consent has been
  obtained)
• To personalise marketing content based on your preferences and interactions

6.5 Legal and Compliance

• To comply with applicable laws, regulations, and legal obligations
• To respond to lawful requests from government authorities or regulators
• To maintain records for audit, tax, and accounting purposes

6.6 Security and Fraud Prevention

• To detect, prevent, and investigate fraudulent or unauthorized activities
• To ensure the security and integrity of our website, systems, and services

 

7. LEGAL BASIS FOR PROCESSING

We process your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and rely on one or more of the following legal bases:

7.1 Consent

We may process your personal data where you have given clear and informed consent for specific purposes, such as marketing communications, website enquiries, or otherC voluntary submissions.

You may withdraw your consent at any time, subject to legal or contractual restrictions.

7.2 Performance of a Contract

We process your personal data where it is necessary to enter into or perform a contract
with you, including:

• Processing orders and transactions
• Providing products or services
• Managing customer accounts and support

7.3 Legal Obligations

We may process your personal data where it is necessary to comply with applicable laws, regulations, court orders, or regulatory requirements, including tax, audit, and reporting obligations.

7.4 Legitimate Interests

We may process your personal data where it is necessary for our legitimate business interests, provided that such interests do not override your fundamental rights and interests. This includes:

•  Improving our services and website performance
• Conducting internal business analytics and reporting
• Ensuring network and information security
• Preventing fraud and misuse of our services

 

8. DATA SHARING AND DISCLOSURE

We do not sell or rent your personal data. We may share your data with:

• Logistics and delivery partners
• Payment service providers
• IT and cloud service providers
• Professional advisors
• Government authorities if required by law

 

All third parties are required to protect your data

 

9. INTERNATIONAL DATA TRANSFER

Your personal data may be transferred outside Malaysia where necessary. We ensure appropriate safeguards are in place.

 

10. COOKIES POLICY

Our website uses cookies and similar tracking technologies to enhance your browsing experience, improve website performance, and analyse how visitors use our website.

10.1 What Are Cookies

Cookies are small text files stored on your device (computer, mobile phone, or tablet) when you visit a website. They help the website recognize your device and store certain information about your preferences or past actions.

10.2 How We Use Cookies

We use cookies for the following purposes:

• To ensure proper website functionality
• To remember user preferences and settings
• To analyse website traffic and usage behaviour
• To improve website performance and user experience
• To support marketing and advertising activities (where applicable and with consent)

10.3 Types of Cookies We Use

We may use the following types of cookies:

• Strictly Necessary Cookies – Required for website operation and security
• Performance Cookies – Help us understand how visitors use our website
• Functional Cookies – Remember user preferences and settings
• Marketing Cookies – Used to deliver relevant advertisements (only where consent is given)

10.4 Third-Party Cookies

Some cookies may be placed by third-party services we use, such as analytics tools, embedded content providers, or advertising platforms. These third parties may collect information about your online activities across different websites.

We do not control these third-party cookies, and you are encouraged to review their respective privacy policies.

10.5 Managing Cookies

You may choose to accept or decline cookies by adjusting your browser settings. Most
browsers allow you to:

• View cookies stored on your device
• Block cookies altogether
• Delete existing cookies

Please note that disabling cookies may affect the functionality and performance of our website.

10.6 Consent

By continuing to use our website, you consent to the use of cookies in accordance with this Cookies Policy, unless you have disabled them through your browser settings.

 

11. DATA SECURITY

We implement reasonable technical and organizational security measures to protect your personal data, although no system is completely secure.

 

12. DATA RETENTION

We retain personal data only as long as necessary for business, legal, and operational purposes.

 

13. YOUR RIGHTS

In accordance with the Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to your personal data held by us:

13.1 Right to Access

You have the right to request access to your personal data that we process, and to obtain information about how your personal data has been used or disclosed.

13.2 Right to Correction

You may request correction or update of your personal data if it is inaccurate, incomplete, misleading, or not up to date.

13.3 Right to Withdraw Consent

Where processing of your personal data is based on consent, you have the right to withdraw your consent at any time.

However, withdrawal of consent may affect our ability to provide certain products, services, or support to you.

13.4 Right to Limit Processing

You may request that we limit the processing of your personal data, subject to applicable legal and contractual requirements.

13.5 Right to Request Deletion

You may request deletion or destruction of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal and regulatory retention requirements.

13.6 Right to Prevent Processing for Marketing

You have the right to request that your personal data not be used for direct marketing purposes.

 

14. MARKETING COMMUNICATIONS

We may use your personal data to send you marketing, promotional, or informational communications about our products, services, offers, or updates that may be of interest to you.

We will only send such communications where we have obtained your prior consent, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

You may choose to opt in or opt out of receiving marketing communications at any time by:

• Clicking the “unsubscribe” link provided in our email communications; or
• Contacting us directly using the contact details provided in this Privacy Policy.

 

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages relating to transactions, services, or legal and administrative matters.

 

15. EMBEDDED CONTENT FROM OTHER WEBSITES

Articles, pages, or content on this website may include embedded content (such as videos, images, articles, or maps) from third-party websites.

Embedded content from other websites behaves in the exact same way as if you have visited the third-party website directly.

These third-party websites may:

• Collect data about you
• Use cookies or tracking technologies
• Monitor your interaction with embedded content
• Track your activity if you are logged into their platform

 

We do not control and are not responsible for the privacy practices, content, or data handling of these external websites.

We recommend that you review the privacy policies of any third-party websites before interacting with their embedded content.

 

16. WEBSITE CONTENT PROTECTION AND INTELLECTUAL PROPERTY

All content displayed on this website, including but not limited to text, graphics, logos, images, product descriptions, design layout, icons, videos, documents, and software, is the property of SAXCO Marketing Sdn. Bhd. or its content suppliers and is protected under applicable intellectual property laws, including copyright, trademark, and other relevant laws.

Unless expressly permitted in writing by SAXCO Marketing Sdn. Bhd., you are strictly prohibited from:

• Copying, reproducing, republishing, uploading, posting, transmitting, or distributing any website content
• Modifying, adapting, or creating derivative works based on any content from this website
• Using any content for commercial purposes without prior written consent
• Extracting or scraping data, images, or product information using automated tools, bots, or similar technologies
• Framing, mirroring, or embedding any part of the website without authorization

 

All trademarks, service marks, and logos displayed on this website are the registered or unregistered trademarks of SAXCO Marketing Sdn. Bhd. or their respective owners. Nothing contained on this website shall be construed as granting any license or right to use any trademark without prior written permission.

We reserve the right to take appropriate legal action against any unauthorized use, reproduction, or infringement of our website content or intellectual property rights.

 

17. CHANGES TO THIS POLICY

We reserve the right to update, amend, or modify this Privacy Policy from time to time to reflect changes in our business practices, legal or regulatory requirements, or for other operational reasons.

Any changes to this Privacy Policy will be posted on this page with an updated “Effective Date” at the top of the policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect and process your personal data.

Your continued use of our website and services after any changes have been posted will constitute your acknowledgment and acceptance of the updated Privacy Policy, to the extent permitted by applicable law.

 

18. CONTACT US

Saxco Marketing Sdn. Bhd.
Email: info@saxco.com.mu
Phone: 03-78802299
Address: No.8, Jalan SS4c/5, Taman Rasa Sayang, 47301 , Petaling Jaya, Selangor, Malaysia.